Privacy Policy

Effective Date: 1/01/2025

Exclusive Cleaning Services LLC ("we," "our," or "us") is committed to protecting the privacy and security of our clients, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in connection with our janitorial services.

  1. 1. Information We Collect

We collect personal and business information to provide our services effectively. This may include:

  1. 1. Client Information:

  • Name, job title, and contact information (e.g., email, phone number, address).

  • Business details, including service location, billing information, and company preferences.

  1. 2. Employee Information:

  • Name, address, contact details, Social Security number, and payroll details.

  • Background check information and certifications, as required by law.

  1. 3. Website Visitors

  • Name, address, contact details, Social Security number, and payroll details.

  • Background check information and certifications, as required by law.

2. How We Use Information

The information we collect is used for purposes such as:

  • Delivering tailored janitorial and floor care services.

  • Communicating with clients regarding service updates, billing, and inquiries.

  • Processing employee payroll, training, and certifications.

  • Improving our website, services, and customer experience.

  • Complying with legal and regulatory requirements.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. Information Sharing and Disclosure

We do not sell personal information to third parties. However, we may share information with trusted parties in the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., payroll processors, IT support, cleaning supply vendors).

  • Legal Requirements: When required to comply with legal obligations or protect our legal rights.

  • Business Transactions: In connection with a merger, acquisition, or sale of our business assets.

4. Data Protection

We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Measures include:

  • Secure storage systems for client and employee records.

  • Restricted access to sensitive information.

  • Use of encryption and firewalls for digital data.

5. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. Cookies may collect non-personal data such as browser type, operating system, and browsing behavior. Users can manage cookie preferences through their browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your information.

  • Request corrections or updates to inaccurate or incomplete data.

  • Request the deletion of your personal information.

  • Opt out of marketing communications.

To exercise these rights, please contact us at [email protected].

7. Retention of Information

We retain personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy.

  • Comply with legal, tax, or regulatory obligations.

  • Resolve disputes and enforce our agreements.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies independently.

9. Children’s Privacy

Our services and website are not directed toward children under 13, and we do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Effective Date" at the top of this policy indicates when it was last revised.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Exclusive Cleaning Services LLC

1211 Seminola Blvd Unit 105

Casselberry, FL 32707

Phone: 844-301-0100

Email: [email protected]

Website: www.exclusivecleaningsvcs.com

Acknowledgment

By using our services or visiting our website, you acknowledge that you have read and understand this Privacy Policy.